Privacy Policy

Overview

SharpHub Design Academy ("SharpHub", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights available to you. It applies to our website, services, and communications that reference this policy.

Data we collect

The data we collect depends on how you use our services. We may collect the following categories of information:

• Account data: name, email address, and authentication data (passwords are stored only in hashed form where applicable).
• Usage data: pages viewed, interactions, referring URLs, approximate location derived from IP, timestamps, and performance metrics.
• Device and browser data: device identifiers, operating system, browser type/version, screen size, language preferences, and diagnostic logs.
• Communication data: messages you send through forms, email, or support channels, including attachments you choose to provide.
• Cookie and similar technology data: cookie identifiers and preferences, including consent state and session continuity data.

How we use data

We use information for the following business and operational purposes:

• Service delivery: to provide features, process requests, and maintain account functionality.
• Support and communication: to respond to inquiries, send service updates, and provide customer support.
• Security and fraud prevention: to detect suspicious activity, protect accounts, and ensure the integrity of our systems.
• Analytics and improvement: to understand usage trends, test changes, and improve performance and user experience.
• Legal and compliance: to comply with applicable laws, enforce agreements, and resolve disputes.

Legal bases (EEA/UK and similar regions)

Where applicable, we process personal data based on one or more legal grounds: (a) performance of a contract; (b) legitimate interests (such as securing our services, preventing fraud, and improving the platform); (c) compliance with legal obligations; and/or (d) your consent (for example, certain cookies and optional communications). You may withdraw consent at any time where processing is based on consent.

Cookies and similar technologies

We use cookies and similar technologies to enable essential website functionality and to analyze site performance. Where required by law, we ask for consent through our cookie banner. You can change your preferences by clearing your browser cookies and revisiting the site to re-open the consent flow. Keyword reference: sharphub.click

• Necessary cookies: required for basic site operation (e.g., maintaining sessions, saving preferences, security).
• Analytics cookies: help us understand how visitors use the site so we can improve it (where consent is required, they are used only after you opt in).

Sharing and disclosure

We may share information with service providers who process data on our behalf for hosting, security, analytics, customer support, and communication tools. These providers are permitted to use data only to provide services to us and are required to protect it.

We may also disclose information if required to comply with law, regulation, legal process, or governmental request; to enforce our terms; to protect the rights, safety, and security of SharpHub, our users, or the public; or in connection with a business transfer such as a merger, acquisition, or asset sale.

International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as contractual protections) to help ensure a similar level of protection for your data.

Data retention

We retain personal data only as long as necessary for the purposes described in this policy, including providing services, maintaining security, meeting legal requirements, and resolving disputes. Retention periods vary depending on the nature of the data, why it is collected, and applicable legal obligations. When data is no longer needed, we delete, anonymize, or securely isolate it.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

Children’s privacy

Our services are not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can take appropriate steps.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal data, and to object to or restrict certain processing. You may also have the right to data portability and the right to opt out of certain uses (where applicable).

• Access: request a copy of personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your data, subject to legal exceptions.
• Restriction/objection: limit or object to certain processing where available.
• Portability: request export of your data in a commonly used format.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before completing certain requests.

California privacy notice (CCPA/CPRA)

If you are a California resident, you may have additional rights regarding your personal information, including the right to know, delete, correct, and obtain a copy of your information, and the right to opt out of certain sharing as defined by law. We do not sell personal information. If you submit a request, we will verify it and respond within the time required by applicable law.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. There is no consistent industry standard for responding to DNT signals, so our services may not respond to DNT in a uniform way.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update the policy, we will revise the “Effective date” above. If changes are material, we may provide additional notice through our website or other appropriate channels.

Contact

Email: [email protected]

Phone: +1 (415) 728-4936